Warranty

Warranty Information

Every appliance we sell comes with the full manufacturer's warranty, giving you complete peace of mind. Because we source only from authorised UK trade distributors, your product is registered with the manufacturer as UK stock and covered for the full warranty period from your purchase date.

Below is a summary of the standard warranty period for each of the brands we stock, plus the extended cover options where they exist.

Warranty Periods by Brand

Brand Standard Warranty Extended Cover
Smeg 2 years FREE 5-year warranty on selected models with online registration within 28 days
Bosch 2 years FREE 5-year warranty with online registration within 28 days (BSH promotion, extended annually)
Neff 2 years FREE 5-year warranty with online registration within 28 days
Siemens 2 years FREE 5-year warranty with online registration within 28 days
Fisher & Paykel 5 years (parts and labour) — included as standard Paid extended cover available
Liebherr 2 years 10-year parts guarantee on select ranges with registration
Bertazzoni 2 years Paid extended cover available
Rangemaster 2 years (with registration within 30 days) Paid extended cover available
Belling / Stoves / New World 2 years Paid extended cover available via Domestic & General
Montpellier 2 years (with registration) Paid extended cover available
CDA 2 years Paid extended cover available
Amica 2 years Paid extended cover available
SIA 2 years Paid extended cover available
Samsung 2 years Paid Samsung Care+ available
Beko 2 years Paid Beko Appliance Care policy available
Haier 2 years FREE 5-year (or 10-year on select laundry / refrigeration) with registration
Hoover 2 years FREE 5-year with online registration on selected models
Candy 2 years FREE 5-year with online registration on selected models
Elica 2 years Paid extended cover available
Quooker 2 years Paid extended cover to 5 years available
Abode Up to 25 years on select taps — check individual product —

Warranty periods above reflect the standard manufacturer offer at time of writing. Always check the paperwork supplied with your appliance and the manufacturer's warranty terms for the definitive current period.

How to Register Your Extended Warranty

For any brand that offers a free extended warranty, you'll need to register your product with the manufacturer within their required window (usually 28-30 days from delivery). This is critical — if you miss the window, you'll only be covered for the standard 2 years.

To register, you'll need:

  • Model number (on the appliance rating plate and your Core Appliances order confirmation)
  • Serial number (on the appliance rating plate)
  • Date of purchase (your Core Appliances order date)
  • Your address and contact details

Registration links for the main brands offering free extended cover:

What's Covered

The manufacturer warranty covers your appliance against:

  • Faults arising from defective materials or components
  • Manufacturing defects
  • Electrical and mechanical failures that occur during normal domestic use
  • Parts and labour for repairs carried out by manufacturer-approved engineers

What's Not Covered

Manufacturer warranties typically do not cover:

  • Damage caused by misuse, accidents, or failure to follow the user manual
  • Cosmetic damage that doesn't affect function (scratches, dents from installation)
  • Faults caused by incorrect installation (unless installed by an approved fitter)
  • Consumable parts such as filters, bulbs, and door seals
  • Damage caused by limescale, hard water, or lack of maintenance
  • Commercial use (all our appliances are covered for domestic use only unless bought via our commercial range)
  • Modifications or repairs made by unauthorised parties

How to Make a Warranty Claim

If your appliance develops a fault within its warranty period:

  1. Check your manual first — many issues can be resolved by simple troubleshooting (unplug/reset, check filters, clear blockages).
  2. Contact the manufacturer directly — they hold the warranty and manage all repairs. You'll find their customer service number in your product manual or on the rating plate.
  3. Have your details ready — model number, serial number, date of purchase, and a description of the fault.
  4. The manufacturer will arrange the repair — usually a home visit by one of their approved engineers.

If you're not sure how to contact the manufacturer, WhatsApp us on 07463 135593 and we'll help point you in the right direction. Our team replies within 30 minutes, 7 days a week.

Your Statutory Consumer Rights

The manufacturer warranty is in addition to, not in replacement of, your statutory rights under the Consumer Rights Act 2015.

Under UK consumer law, all goods must be:

  • Of satisfactory quality
  • Fit for purpose
  • As described

If a product develops a fault within 30 days of delivery, you have the right to a full refund from us. Between 30 days and 6 months, you're entitled to a repair or replacement. Beyond 6 months, the burden of proof is on you to demonstrate the fault existed at the point of purchase — this is where the manufacturer warranty typically comes into play.

Need Help?

Have a question about warranty cover on a specific model? Not sure how to register? Struggling to make a claim?

Message us any time on WhatsApp: 07463 135593 — a real UK-based person will reply, usually within 30 minutes, 7 days a week.

Or email contact@coreappliances.co.uk.

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