Frequently Asked Questions

BELOW YOU CAN FIND A LIST OF THE MOST COMMON QUESTIONS OUR CUSTOMERS ASK BEFORE AND AFTER THEY PURCHASE WITH US.

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1. Do you offer delivery & installation?

Yes! We offer fast, reliable delivery across the UK, and many of our products include optional installation services at checkout for a hassle-free setup.

2. What happens if my appliance arrives damaged & faulty?

We’ve got you covered. If your item arrives damaged or faulty, we’ll arrange a swift replacement or refund - no stress, no hidden fees.

3. Can I return my appliance if I change my mind

Absolutely. We offer a 14-day returns policy, so if you’re not 100% satisfied, you can send the item back for a refund or exchange (as long as it’s unused and in original packaging).

4. Do your appliances come with a warranty?

Yes, all of our appliances come with a full manufacturer warranty for complete peace of mind. Specific warranty lengths are listed on each product page.

5. Can I speak to someone before purchasing?

Of course! Our UK-based support team is here to help you find the right appliance for your needs - just give us a call, drop us an email, or use our live chat during business hours.